ABOUT THE EVENT:
You’ve spent a ton of time and effort casting out those lines and reeling them in. Now that you’ve got those customers, how do you keep them invested in your business?
Acquiring new customers can be harder and more costly than retaining them. It also makes perfect sense that customers who are more invested in your company would be more likely to recommend you to friends or colleagues. But in our increasingly connected world, what is stopping anyone from jumping to the next best deal or trying out alternatives?
Our esteemed panel will share how their companies have been able to approach this issue of customer loyalty, what they’re doing to ensure existing customers are invested in them and how this helps their company grow.
6.30pm : Registration & Light Networking
7.30pm : #SpeakEasyAsia: Customer Loyalty and Growth
7.45pm : Burpple – Jayne Tan, VP Content & Community
8.00pm : Hubspot – Simon Wong, APAC Services Director
8.15pm : Booking.com – John Traas, Regional Director South East Asia
8.30pm : Panel discussion and QnA
9.00pm : Networking