CUSTOMER LOYALTY & GROWTH

11 May 2016 | Mr Punch Public House

Acquiring new customers can be harder and more costly than retaining them. So it makes perfect sense that you invest effort into retaining existing customers and cultivate brand loyalty. This will also increase the chance that they will recommend you to their network of friends and family.

But in our increasingly connected world, what is stopping anyone from jumping to the next best deal or trying out alternatives?

Join our panel discussion as industry experts share their secrets to what they’ve been doing to build a community of loyal fans.

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